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FREQUENTLY ASKED QUESTIONS

  • Do Unisex sizes lean more towards mens sizes?
    Not necessarily. On a Unisex product my best advice for men that are between sizes would be to size up, and for woman that are between sizes to size down. Women, anything that is labeled "women's" is true to sizes that you normally wear.
  • Is everything on the site Unisex?
    A majority of our products are Unisex for men and women. Anything that is not unisex will be labeled as "Women's" or "youth".
  • Do you accept returns?
    We do not accept returns because everything we make is custom. We will happily refund you if there are any issues with the product, or the shipment and delivery of the product.
  • How do I add a new question & answer?
    To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
  • How do I edit or remove the 'Frequently Asked Questions' title?
    You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
  • Can I insert an image, video, or GIF in my FAQ?
    Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
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